When it comes to hospitality, a successful business requires a well-defined plan and the right people to carry it out.
Guest satisfaction is the key to business success, and employees play a key role to making this happen, especially when it comes to hospitality. Because employees are often the make-or-break of a guest’s experience, they require both a thorough understanding of their role, and the ability to perform at the highest level. When a company builds an organized foundation along with a well-defined strategic plan that maps out the right programs, systems, and processes—it will produce the seamless team functionality and flowing operations paramount to its continued growth.
Consulting Services For Your Adventure Brand
From Individual departments to overall, on-site operations, we administer quality business practices to create the highest level of efficiency and maximize net operating profits.
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Implementing efficient processes and procedures across departments
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Team structure and management
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Oversight of guest experiences
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Inventory Management: monitoring inventory levels to eliminate waste.
Are you optimizing your social media channels to engage your community and grow your following? We aim to rigorously optimize traffic and maximize return.
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Alignment of social platforms
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Social strategy
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Data-driven campaigns
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Creation of engaging content
We focus on evaluating marketing strategies, to execute promotion of your brand/product.
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Creating an impelling brand image and positioning
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Understanding customer preferences, needs and changing market trends.
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Leveraging the right platforms for brand visibility and lead generation
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Develop and implement marketing campaigns across all channels.
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Analyze and develop team structure and motivation, while ensuring they are equipped with necessary tools, programs, skills and knowledge.
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Developing strategies and guidelines for lead generation, customer acquisition, and revenue growth.
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Analyzing industry trends and data to make informed decisions.
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Build, manage and retain strong customer relations.
About Kandice Whitaker
Hello. I’m Kandice Whitaker, itinerant adventurer and founder of Diversified Outdoors—a community hub of outdoor excursions, training, resources, and connection for outdoor enthusiasts who seek life-changing adventures in the wilderness. My first-hand experience traveling the world, facing extreme conditions, and interfacing with independent resorts and adventure companies, has allowed me to provide my clients with real-world solutions that yield quantifiable results. From staff training to refining operations, marketing to sales management—I’ve helped adventure brands around the world stabilize and grow. If you think your brand might benefit from my expertise, please reach out to me directly for an exploratory consultation.
Services are tailored to each client needs, and can be delivered remotely for shorter-term solutions, or on-site for longer-term projects requiring broader services.
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